Privacy policy

Who is responsible

Humaneo SARL, Bamako, Mali, is the controller of the data collected on this site and in the application. For any question: the Contact page or dpo@humaneo.net.

What we collect, and why

• Account: a phone number or an email address, a name, a language. To sign you in (one-time code or password) and write to you.
• Candidate profile: headline, summary, experience, education, skills, languages, documents (CV, diplomas, ID document, photo, voice pitch). To apply and be assessed by the employers you apply to.
• Applications: your answers, your documents, the history of stages, the messages exchanged with the employer. To track your file.
• Talent library: only if you asked for it (opt-in). The search index contains neither your name, nor your phone, nor your email; a recruiter sees an anonymous card until you have applied to them, accepted their talent pool, or they have unlocked your profile.
• Employers: company name, members, job postings, payments and invoices (billing details). No card or mobile wallet number is kept by us: payment happens on our provider's secure page.
• Site forms (contact, training registration, job alert): name, email, phone, your message. To reply or send you what you asked for.
• Technical logs: IP address and timestamp of sign-ins and sensitive actions, for account security and proof of your consents.

Your consents

The terms of use and this policy are accepted when the account is created. WhatsApp is a separate agreement that you can withdraw by replying STOP to a message or from your preferences. The talent library and employers' talent pools only concern you if you say yes, and you can step back at any time: withdrawal is immediate.

Who sees what

• A recruiter only sees your full profile if you applied to them, accepted their talent pool or if they unlocked your profile (talent library, with your prior agreement).
• Our advisors and supervision team see files to support you; their internal notes are not shown to you but you may request them.
• Your private messages are only read by our team if one of the parties reports them.
• External assessors invited by an employer only access the applications of the postings entrusted to them, for a limited time.

Where the data goes

Your data is hosted in Europe, on our hosting provider's infrastructure. Emails, SMS and WhatsApp messages go through messaging providers that only receive the address or number and the text sent. Payments go through a secure payment provider. Our error-tracking tools receive neither your IP address, nor your identifiers, nor your emails.

For how long

Your account and profile data is kept as long as your account exists. Sign-in codes are erased within seven days, the notification sending history within a year. Invoices and accounting records are kept for ten years, as the law requires. Guest application drafts not confirmed within 24 hours are deleted, files included.

Your rights

From "My account", you can view and export your data, correct your profile, set your notification channels and delete your account: your identity is then erased immediately (name, email, phone, passwords and secrets), your sessions and consents revoked. For any other request (access, rectification, objection, portability, complaint), write to us through the Contact page or at dpo@humaneo.net. You may also contact your country's data protection authority.

Applying from a poster

When you apply to a recruitment campaign by scanning a QR code without creating an account first, your draft and documents are kept in temporary storage and deleted automatically if your number is not verified within 24 hours. The invitation page, reachable through a link sent to your verified number only, shows your name and the appointment date: do not share this link.

Updates

This policy is updated with every change to the service. Last updated: 18 October 2026.